eBay, Made Easy

Wednesday, March 14, 2007

Confused about eBay Feedback? Take it Easy!

Feedback system on eBay is a great idea which makes it worth working for, from a seller’s point of view. Higher the feedback ratings greater the customers will be confident about dealing with you and vise versa.

So What Is A Feedback And How Does It Work?

Feedback is your online reputation. In eBay’s context, every time you make a sale, your trading partners will leave comments, either negative or neutral or positive and rate you. For a new customer checking your reputation, this stands as a confidence booster by speaking for your conductance through your dealings. Each eBay member will have an account of feedback ratings in numbers and comments.

The feedback system works in a simple manner. You get +1 point for a positive comment or nil for the neutral one while -1 for a negative comment. Now, once you earn +10 points you are given a yellow star feedback. In all there are 6 star feedbacks in different colors till your earned points reach 9,999. Then, from 10,000 points to 100,000 points there are 4 shooting star feedbacks.

How The Feedback System Does Benefit A Seller?

To know how it benefits you, the Seller, see how they are displayed in your store page. First, you have the star and/or (as the case may be) the total scores against your member ID. In the next level, you see the breakup of your scores into positive, neutral and negative in both absolute and percentage terms with the percentage of positive one being highlighted at the top.

What does it signify to a buyer? Well, we all know that feedbacks are no guarantee of a member’s true value but they are dependable indicators for sure. Say, you have a total score of 77,458 scores and 75,522 of them are positive (97.5%), would you think it will not have the buying member impacted, with almost certainty, in your favor?

There is another significant feature of eBay feedback system, that is, all feedbacks are permanent and can’t be removed (barring exclusions.) If you are positive, this will develop a history of positive feedbacks.

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